The SnapNotes Commitment: Why Data Transparency Matters

In today’s world, data is currency—and many companies are eager to cash in. Whether it’s to train artificial intelligence models or to develop new products, user data is often retained, analyzed, and even sold in ways most users are unaware of. At SnapNotes, we’ve taken a different path—a path grounded in trust, transparency, and ethical responsibility.

The Industry Standard: Data Retention and AI Training

When our team spoke with one of our new users, we discovered something shocking but not surprising. They had researched numerous transcription and AI services before choosing SnapNotes, only to find that most competitors retain user data indefinitely. Many of these companies use client data to train their AI models—without making this practice explicit—and fail to delete information even after users request it.

For us, this confirmed what we already believed: there’s a critical gap between what mental health professionals need and what most AI companies deliver.

The Problem with the Status Quo

While retaining data may speed up product development, it comes at a cost:

• Breach of trust: Repurposing data without explicit consent erodes trust.
• Privacy risks: Storing sensitive data increases exposure to breaches.
• Lack of transparency: Hidden policies leave users uninformed.

SnapNotes: A Privacy-First Approach

At SnapNotes, we’ve chosen to reject these practices. Here’s how we stand apart:

• No data retention: Once processed, your data is gone. Permanently.
• No hidden policies: Our privacy policy is written in plain, honest language.
• For therapists, by a therapist: SnapNotes is designed with ethical practice in mind.

Why More Companies Don’t Do This

Prioritizing transparency means sacrificing short-term gains for long-term trust. Many companies prioritize rapid scaling over ethical responsibility. At SnapNotes, we believe in building a foundation of trust, especially in mental health, where stakes are highest.

Setting a New Standard

SnapNotes isn’t just about transcription. It’s about redefining how AI serves therapists. By putting your privacy first, we’re creating a better future for mental health technology. Join us in this journey.